Service Links
Help Links
Contact Us For A Quote
Our Working Hours
Any system that is installed by iHeat within our warranty period comes with the peace of mind of technical support. We realise that you may have a problem or wish to discuss a setting on your system, and we would be more than happy to discuss this over the phone so we can talk through how to do this. To get in touch, please phone 01691 238180, or email contact@iheatltd.co.uk
In the unlikely event that your heat pump is not working correctly, please read the following solutions.
Ground source heat pumps offer numerous benefits, making them an excellent choice for both residential and commercial properties:
- Is the machine on? - If not, please check the on/off switch on the machine. If this is on please check the power supply.
- Is the alarm code on the display? - Please note this code and then switch off the machine. After 5 minutes wait please switch on the machine. This may clear the alarm and restore normal service.
- Is the heating pressure gauge low? - Top up to the system up to 1.5 bar as you would with any heating system.
- Is there hot water but the house is cold? - This is likely because it is warm outside and the heat pump has switched to summer mode.
- Radiators cold at the top? - Bleed the radiators as you would with any heating system. Remember to top system back up to 1.5 bars.